Contact us

Last updated: 12 October 2026

Business name: ScanPlay Media Pvt Ltd
Address: Visakhapatnam, Andhra Pradesh, India
Email: info@scanplay.in
Phone / WhatsApp: +91 89858 49710
Website: https://scanplay.in

Support hours

Monday to Saturday, 10:00 – 19:00 IST. WhatsApp messages are usually answered within a few hours; email within one business day.

What we can help with

Buying credits, invoices and GST details
Photos that do not track well, video fit and quality
Partner and reseller enquiries for printers, photographers and agencies
Refunds and cancellations — see our Refund & Cancellation Policy

About ScanPlay

ScanPlay is a web-based augmented-reality service that lets anyone make a printed photo play a video. Customers add a photo and a video in the ScanPlay Studio and print the photo as usual. Anyone who opens the ScanPlay camera at scanplay.in (or scans the photo’s QR code) and points their phone at the print sees the video play on it — no app installation required. ScanPlay is built and operated in Visakhapatnam, India.